1) What does success look like?
“What does success look like?” This question acts as a starting point. Once defined, we can ensure that our business solution delivers on your success criteria. We examine and outline your businesses key activities in relation to your clients’ quality requirements. We will then work towards agreed outcomes and delivery dates.
2) Produce your organization’s quality manual
The IMSM Assessor will examine your organization’s existing procedures and identify conformances to the ISO standard. They will then put together your quality manual which indicates how you should operate going forward.
3) Facilitation of IMSM training to enhance adoption of the quality framework
IMSM develop and deliver tailored training programmes for your staff. Training ensures full understanding and implementation of the quality controls being put in place. Employee development will reinforce the fundamental returns on continual improvement and profitability.
4) Submission to a third party for external auditing
The external audit is the monitoring of the company’s conformance to the ISO standard. Your organization will be submitted to the third party certifying body deemed suitable for your company. IMSM will continually support and guide your business to conformity through all of the above stages as well as leading up to the audit.
5) Your organization is awarded ISO certification
Once confirmed as being ISO standard compliant, your organization will then be presented with the ISO certificate.You can then promote that you have gained international recognition to your target market.