Docunet has been delivering digitally based, on demand printing for 18 years. Their core business comes from printing information or construction manuals for purchased items and reprographics mainly for the engineering industry. Most of Docunet’s customers are in the medical field, it is for this reason that they sought help from IMSM. “Our local IMSM Area Manager listened to our needs and consulted us on what was best for Docunet in their professional opinion; for us, they seemed the obvious option. IMSM really presented themselves well, and the work that they did with us was invaluable. “IMSM helped direct Docunet towards ISO 9001 certification, which took 6 months. IMSM offered to manage the documentation for us but, out of choice, I opted to prepare and write it all myself.  IMSM stepped in when I had specific questions about certain clauses, which IMSM helped to clarify and advised where we needed to focus our work.”

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